Frequently Asked Questions

Massage it into wet hair and scalp, working from root to end and focusing on areas prone to dryness and buildup. Leave it on for 5-15 minutes, then rinse thoroughly and shampoo as usual.

One to three times a week suits most hair types. Use it more often if your lengths are very dry or your scalp feels tight, less often if your hair runs oily.

Yes. For intensive hydration, apply in the evening, leave it on overnight and wash it out in the morning.

Yes. Liora is certified by Ecocert Greenlife to the COSMOS Organic standard: 100% natural origin and 69% organic origin. It is vegan, gluten free and made without GMO ingredients.

All hair and scalp types, including colour-treated, relaxed and textured hair. It is formulated for a dehydrated scalp, dry ends and a lack of volume.

Orders are prepared within 2 working days, then shipped with standard delivery in 5-7 business days. Larger orders take longer to prepare: allow 7 working days for 11-100 items and 12 working days for 100 or more.

We ship across the United States and Canada. Standard shipping is a $5.99 flat rate, and free on orders over $65. Canadian orders are charged in US dollars.

Once your order ships you receive a confirmation email with a tracking number. You can also check your order status any time in your account.

Get in touch as soon as possible. We can usually change or cancel an order before it has been packed, but not once it has left our warehouse.

Every order is covered by our 30-day money-back guarantee. Contact us within 30 days of delivery and we will make it right.